mailX Privacy Policy
Last Updated: 17 february 2025.
Your privacy is very important to us at mailX. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our service—whether accessing free content and tools or any future paid features—you agree to the practices described in this Policy. If you do not agree with our policies, please do not use our service.
1. Respect for Your Privacy
At mailX, we are committed to protecting your personal data and ensuring its confidentiality. We implement the following measures to safeguard your privacy:
- Purpose Identification: Before or at the time of collecting personal information, we clearly identify the purposes for which your data is being collected.
- Lawful Collection and Use: We collect and use personal information solely for the purposes identified, or for other compatible purposes, unless we obtain your consent or are required by law.
- Data Minimization and Accuracy: We strive to collect only the personal data that is relevant and necessary for the intended purposes, and we endeavor to keep this data accurate, complete, and up-to-date.
- Limited Retention: Your personal information is retained only as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Security Safeguards: We protect your personal information with reasonable security measures against unauthorized access, disclosure, alteration, or destruction.
- Transparency: Information about our privacy practices is readily available to you, ensuring you know how your data is managed.
Your data is securely stored in Europe, with our core infrastructure hosted in Ireland, ensuring adherence to high standards of data protection.
2. GDPR Compliance
mailX strictly adheres to the principles and requirements of the General Data Protection Regulation (GDPR). Our GDPR policy ensures that you have control over your personal data and can exercise your rights. These include:
- Right to be Informed: We provide clear and transparent information regarding the collection and use of your personal data.
- Right of Access: You have the right to access the personal data we hold about you at any time.
- Right of Rectification: Should you find any inaccuracies in your data, you can request corrections by contacting us.
- Right to Erasure: You can request that we delete your personal data, subject to certain legal obligations.
- Right to Data Portability: You have the right to obtain an export of your personal data in a structured, commonly used, and machine-readable format.
- Right to Object: You may object to the processing of your data where applicable.
3. Types of Personal Information Collected
In providing our services, mailX may collect and process various types of personal information, including but not limited to:
- Contact Information: Your first and last name, email address, postal address, phone number, and similar data.
- Billing Information: Your billing address and company-related details necessary for invoicing, if applicable.
- Service Credentials: In cases where our services require it (for example, to access certain email functionalities), we may collect credentials such as SMTP username, password, host, port, and protocol.
- Payment Details: When processing payments, we collect necessary payment information such as credit card details and associated security codes. These details are securely handled and encrypted by our payment service provider.
- Usage Data: We collect information on how you interact with mailX—including through cookies and other tracking technologies—to improve our service.
- Device and Browser Information: Data regarding the device and browser you use to access our service may be collected to assist in troubleshooting and product development.
4. Password and Connection Privacy
- Account Security: You are responsible for maintaining the confidentiality of your account login and password. We recommend storing these credentials securely.
- Secure Connections: All communications between your device and our servers are secured via SSL encryption, ensuring that your data is protected during transmission.
5. Commitment to Data Protection
We are dedicated to conducting our business in accordance with these principles to ensure the confidentiality and security of your personal information. mailX continually reviews its practices and updates this Policy as needed to comply with evolving legal standards and technological advancements.
6. Changes to This Privacy Policy
The Company reserves the right to modify or update this Privacy Policy at any time. When changes are made, the updated policy will be posted on our website along with a revised "Last Updated" date. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
contact@themailx.com